Customers In Action!

At Action, we pride ourselves on working with our customers to offer innovative and fresh solutions to all sorts of cleaning opportunities. Our knowledgeable staff strives to satisfy every customer. Just like you, we try to think outside the box in order to help you accomplish your goals.
Recently, Bob Friant of SERVPRO completed a smoke damage restoration with odd constraints. The customer had delicate light fixtures and explained to Bob that all cleaning must done with something as soft as a cotton ball or she would not allow the work to be completed by SERVPRO. Action worked with Bob to find a solution that would satisfy his need to clean quickly, correctly, and efficiently, as well as satisfy the requirement of the homeowner to accomplish the task without damage to the light fixtures.
Initially there were solutions offered ranging from sea sponges to microfiber rags, but none of these options satisfied the customer’s concern that damage could occur to the light fixture. It was important to offer Bob the right solution, so the problem was presented company-wide. Pat Spinden, a valued employee with over 14 years of experience with Action, offered the right solution that would balance the homeowner’s need for care with Bob Friant’s need to complete the job quickly, correctly, and efficiently. Her solution: Johnny mops normally used to clean toilet bowls. A Johnny mop looks like cotton, it is as gentle as cotton, and helped Bob finish this job in a proficient manner.
After completing the job, Bob came back looking to offer a product to his customer so that she could continue to care for her delicate fixtures on her own in the future. He was happy with the Johnny mops and told Action how they saved him a large amount of time, but now he needed Q-tips for his client. Standard Q-tips from the store are too flimsy for the job. After a little research, Action found Q-tips with wooden handles that could hold up to the applied pressure needed to do the job. Bob had these heavy duty Q-tips shipped in overnight and satisfied his client. In the end, Bob was happy, his customer was happy, and Action Unlimited Resources and all of its employees took pride in the fact that we were able to go above and beyond to help solve the problem.

Recycling Action!

Action Unlimited Resources is well known for offering alternative green solutions for all your needs in the janitorial & sanitary maintenance field and beyond. We offer an array of bio-renewable resource based cleaning products made from sustainable materials which lessen our petroleum use and dependence. We inform our customers about the advantages of products which minimize the immediate and residual impact on the earth’s biosphere and on the health and safety of those using them. We also strive to outfit our clients with products that minimize solid waste and save money. We recently assured our Action’s home office lives up to our environmentally-conscious reputation as we institute an inner-office recycling program.

Starting a recycling program in your business is surprisingly easy. You can take small steps at first, such as giving all employees small recycling bins to place by their desks. It is surprising how much trash is recyclable. Placing a large recycling bin in your break room is another great step towards running a more sustainable company. You can contact your local solid waste company to find out about the different programs offered in your area.

Once your customers and staff see how easy it is to help the earth, it will encourage them to start doing the same in their daily lives. We can all embrace opportunities to help sustain our environment and reinforce the truth that we can all do our part!